Refund Policy
This policy explains automatic credit returns, revision support, and eligibility for cash refunds.
Automatic credit returns
Credits are returned when an enhancement fails technically or stalls beyond the reliability threshold.
Material AI failures
Clear hallucinations or materially unfaithful results may qualify for free revisions or a credit adjustment under the policy.
Unused credit packs
Eligible unused credit packs may be refunded to the original payment method within the stated policy and mandatory legal limits.
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